Terms of Service
Last updated: September 08, 2026
Welcome to RawTalkCo (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of rawtalkco.com (the “Site”) and any purchases made through our store. By visiting our Site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.
Please read these Terms carefully before accessing or using our website.
1. Store Overview & Product Information
RawTalkCo is an online retailer specializing in Print-On-Demand (POD) apparel and accessories.
Digital Mockups vs. Physical Products: The product images displayed on our store are digital mockups. Because computer monitors display colors in RGB and garment printers use CMYK ink, there may be slight color variations between the physical product and what you see on your screen.
Sizing Tolerances: Industry-standard manufacturing allows for a sizing tolerance of up to ±1 inch from our official size charts. Minor variations in color or sizing within these margins do not constitute a defective product.
2. Order Acceptance and Cancellation
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Fraud Prevention: If our payment processor (e.g., PayPal, Shopify Payments) flags an order as high-risk for fraud, we reserve the right to cancel the order immediately and issue a refund without prior notice.
Customer Cancellations: As stated in our Shipping Policy, because our items are made-to-order, you may only request an order cancellation within 6 hours of placing the order. After 6 hours, the order enters production and cannot be altered or cancelled.
3. Pricing, Taxes, and Import Duties
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
International Taxes: For international orders, any customs duties, import taxes, or local VAT imposed by the destination country are the sole responsibility of the customer. RawTalkCo does not collect these fees at checkout and will not refund orders returned due to unpaid customs fees.
4. Return, Refund, and Chargeback Policy
Your purchase is strictly governed by our Return & Refund Policy.
We do not offer returns or exchanges for buyer’s remorse, wrong size selection, or wrong color selection.
Anti-Chargeback Clause: We strictly monitor fraudulent chargebacks and PayPal disputes. By making a purchase, you agree to contact us first at support@rawtalkco.com to resolve any issues regarding defective items or lost packages. Filing a fraudulent chargeback (e.g., claiming “Item Not Received” when tracking shows “Delivered”, or claiming an item is defective without providing photo evidence) is a violation of these Terms and may result in a permanent ban from our store and reporting to payment processing authorities.
5. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. RawTalkCo is not liable for delayed or lost shipments resulting from an incorrect shipping address provided by the customer at checkout.
6. Intellectual Property & DMCA Notice
All content included on this Site, such as text, graphics, logos, images, and designs, is the property of RawTalkCo or its content suppliers and is protected by international copyright laws.
Copyright Infringement Claims: We respect the intellectual property rights of others. If you are a copyright owner and believe that any design or content on our Site infringes upon your copyrights, please submit a formal DMCA takedown request to support@rawtalkco.com. Include your contact information, a link to the allegedly infringing material on our Site, and proof of your original copyright. We will investigate and promptly remove the content if valid.
7. Prohibited Uses
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or local regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or malicious code.
8. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall RawTalkCo, our directors, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits or lost data, arising from your use of any of the services or any products procured using the service. Our maximum liability to you for any claim arising from your purchase shall not exceed the total price paid by you for the specific product(s) in question.
9. Third-Party Tools and Links
Our store is hosted on Shopify Inc., and we use third-party Print-On-Demand services (such as Printify) to fulfill orders. We may provide you with access to third-party tools (like order tracking pages) which we neither monitor nor have any control over. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law principles.
11. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
12. Contact Information
Questions about the Terms of Service should be sent to us at:
Email: support@rawtalkco.com
Website: rawtalkco.com
(Note: RawTalkCo is a global e-commerce business operating online. For legal inquiries, please contact our support email above).
